Premium Wi-Fi*
Control your network with our mobile app, ConnectIQ
Enjoy a worry-free Wi-Fi connection, plus built-in network security, parental controls, and a ton of personalization tools in one easy-to-use app.
It’s Wi-Fi the way it should be
You’re in control
Enable a guest Wi-Fi network, manage network access, use controls, and enjoy secure protection. All from the ConnectIQ App.
Peace of mind
Enjoy a stress-free experience with Wi-Fi installed, supported, and managed by Pioneer. That’s reliability you can count on.
Goodbye dead-spots!
Say goodbye to interference, low bandwidth, and dead spots. Experience sensational connection everywhere in the house.
Whole-home coverage
We’ll provide the coverage you need, where you need it, with a Premium Wi-Fi wireless range extender.
Total network control from the palm of your hand
What you get:
- Free installation
- Personal network security with ProtectIQ
- Dual band support
- A remote control for your network
- 24/7 support line
- Free equipment repairs & replacements
- Total home Wi-Fi coverage
- Parental controls with ExperienceIQ
- Wi-Fi 6
Enhanced Parental Controls
You set the boundaries. We’ll help you keep them.
Enhanced Parental Controls let you manage screen time, content, and access—all from your ConnectIQ App.
Network Security
You have the locks on every door and window…but not your network?
Hackers and malware have become increasingly more sophisticated. So we’ve got an even more sophisticated solution. ProtectIQ, part of your Premium Wi-Fi subscription, helps you keep a lock on your network and alerts you when any unwanted visitors try to enter.
Getting started with ConnectIQ
Let’s get you started with ConnectIQ! For help and tutorials, check out our videos and user guide below.
Ready to take control of your network?
Contact Us today to learn more or to get started with Pioneer Premium Wi-Fi.
*Premium Wi-Fi and the Pioneer ConnectIQ app require Pioneer-provided equipment. Included at no additional charge with residential fiber plans of 500 Mbps and higher, residential DSL plans priced at $50/month, and select residential legacy or bundled plans where Premium Wi-Fi was included at the time of enrollment. Availability and inclusion may vary by plan. Available for $12.95/month on other residential plans. Business services: $12.95/month. Equipment remains property of Pioneer. Repairs and replacements due to normal use or malfunction are covered. Damage due to misuse, abuse, water, or accidents will result in replacement charges and applicable service fees. Additional mesh units are $5/month per unit. Customer-owned equipment is not supported and may result in installation or service charges. Service calls due to customer setup, wiring, or placement issues may incur standard fees. Inside wiring not directly connected to the router is not included unless subscribed to NetProtect. Upon service disconnection, all Pioneer-provided equipment must be returned within 30 days. Failure to return equipment will result in charges equal to the current retail value.If equipment was already installed at the residence at the time service was activated, it must remain at the location upon move-out. Failure to leave equipment may result in additional charges or fees.
Have any questions?
Check out our support page or feel free to contact us!