Premium Wi-Fi*
Better coverage. Built-in security. More control over your home network
Premium Wi-Fi gives you the tools to manage your home network through the ConnectIQ app, including network security, parental controls, guest access and more. Best of all, Premium Wi-Fi is included at no additional charge with many Pioneer Connect residential Internet plans
Getting started with ConnectIQ
Let’s get you started with ConnectIQ! For help and tutorials, check out our videos and user guide below.
It’s Wi-Fi the way it should be
You’re in control
Enable a guest Wi-Fi network, manage network access, set controls, and keep an eye on your network security. All from the ConnectIQ app.
Peace of mind
Your Wi-Fi is backed by Pioneer Connect. We provide the equipment, support and tools you need to keep your home connected.
Wi-Fi that reaches farther
Get reliable coverage throughout your home and help reduce weak spots with professionally supported Premium Wi-Fi.
Whole-home coverage
Need a little more reach? Premium Wi-Fi wireless extenders can help bring a stronger connection to more areas of your home.
Total network control from the palm of your hand
What you get:
- Pioneer-provided Wi-Fi equipment
- ConnectIQ network management app
- ProtectIQ network security
- Enhanced Parental Controls with ExperienceIQ
- Guest network and device management
- Wi-Fi 6
- Whole-home coverage options
- Pioneer Connect support
- Installation included
Enhanced Parental Controls
You set the boundaries. We’ll help you keep them.
Enhanced Parental Controls let you manage screen time, content, and access—all from your ConnectIQ app.
Network Security
You have the locks on every door and window…but not your network?
Hackers and malware have become increasingly more sophisticated. So we’ve got an even more sophisticated solution. ProtectIQ is built into Premium Wi-Fi, helping protect the devices connected to your home network and alerting you when potential threats are detected.
Ready to take control of your network?
Your Premium Wi-Fi includes tools to help you manage your home network, connected devices, security and more, all through the ConnectIQ app.
*Premium Wi-Fi and the Pioneer ConnectIQ app require Pioneer-provided equipment. Included at no additional charge with residential fiber plans of 500 Mbps and higher, residential DSL plans priced at $50/month, and select residential legacy or bundled plans where Premium Wi-Fi was included at the time of enrollment. Availability and inclusion may vary by plan. Available for $12.95/month on other residential plans. Business services: $12.95/month. Equipment remains property of Pioneer. Repairs and replacements due to normal use or malfunction are covered. Damage due to misuse, abuse, water, or accidents will result in replacement charges and applicable service fees. Additional mesh units are $5/month per unit. Customer-owned equipment is not supported and may result in installation or service charges. Service calls due to customer setup, wiring, or placement issues may incur standard fees. Inside wiring not directly connected to the router is not included unless subscribed to NetProtect. Upon service disconnection, all Pioneer-provided equipment must be returned within 30 days. Failure to return equipment will result in charges equal to the current retail value.If equipment was already installed at the residence at the time service was activated, it must remain at the location upon move-out. Failure to leave equipment may result in additional charges or fees.
Have any questions?
Check out our support page or feel free to contact us!