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*Premium Wi-Fi and the Pioneer ConnectIQ app require the use of a Certified Premium Wi-Fi Router, and will incur a $12.95 PER/MO. fee. Pioneer will retain ownership of all devices installed on premise and will be responsible for warranty and replacement of devices due to normal router wear and tear, act of God and/or malfunction. Router malfunction resulting from negligence, water damage, abuse or accident on the part of the customer in not covered. In that event, the customer will need to pay current retail price for a new modem/router and normal hourly rate and trip charges will apply. Repair or replacement of inside premise wiring that is not directly connected to the Broadband router (unless subscribed to NetProtect) in not covered. Improper self-installation of the router including, but not limited to, improper connections to and/or from the router, incorrect configuration of the router and/or connected device and/or any other like actions on the part of the service subscriber that results in the need for an onsite service call. In such cases, the customer will be charged normal hourly rate and trip charges. Upon disconnect of broadband service, customer agrees to return device within 30 days or customer will be charged retail rate of equipment.