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Contact Us

Need help with an issue or have a question about your service?

We’d love to help you. Get in touch using one of the phone numbers below, email us or chat us — both Pioneer Connect storefronts are currently closed because of COVID-19.


Philomath

1304 Main St.
Philomath, OR 97370
Lobby closed due to COVID-19
Monday–Friday
8:30am–4:30pm
Closed during lunch (12:00pm–12:30pm)
Local: 541-929-3135
Toll Free: 888-929-1014
Fax: 541-929-1221
Email: marketing@pioneerconnect.net

Waldport

575 West Willow
Waldport, OR 97394
Lobby closed due to COVID-19
Monday–Wednesday
8:30am–4:30pm
Closed during lunch (12:00pm–12:30pm)
Thursday–Friday closed
Local:
541-563-3135
Toll Free: 888-929-1014
Fax: 541-563-1211
Email: marketing@pioneerconnect.net

Mailing Address

Pioneer Connect
PO Box 631
Philomath, OR 97370

Philomath

Local: 541-929-1212
Toll Free: 1-866-929-1212

Email: repair@pioneerconnect.net

Waldport

Local: 541-563-1212
Toll Free: 1-866-929-1212

Email: repair@pioneerconnect.net

For EZVideo technical support, please contact our support team: Philomath | 541-929-1212, Waldport | 541-563-1212, or visit our support page.

Our offices are closed for the following holidays in 2021.  If you need technical support, please call
1-866-929-1212.

  • New Years Day – January 1
  • Memorial Day – May 31
  • Fourth of July (observed) – July 5
  • Labor Day – September 6
  • Veterans Day – November 11
  • Thanksgiving – November 25 & 26
  • Christmas Eve (Christmas observed) – December 24

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