Enhanced Parental Controls*
Set healthy boundaries for screen time, content and internet access, all from the ConnectIQ app.
Pause internet access, set time limits, block inappropriate content and manage individual devices or users with the parental control tools included with Premium Wi-Fi.
You set the boundaries. We help you keep them.
Enhanced Parental Controls are built into Premium Wi-Fi and managed through the ConnectIQ app. Pause internet access for individual devices, block or filter content and apps, set time limits and create schedules that work for your household.
Manage it all from ConnectIQ
Create and enforce online rules
Set limits, block apps and websites, prioritize devices and manage how your household uses the internet.
Content Filtering
Block access to websites across predefined categories to help reduce distractions and limit inappropriate content.
Usage reporting
See how much time each user spends online with daily, weekly and monthly usage reports.
Time limits and restrictions
Schedule internet downtime for specific devices or user profiles.
With the ConnectIQ App…
Create and Enforce Online Rules
Create and Enforce Online Rules
From blocking apps, websites, and swaths of content, to setting time limits and prioritizing devices, you can set the rules you want—and rest easy knowing they’ll be enforced.
Content Filtering
Content Filtering
Block access to specific websites that fall into 15 predefined categories to minimize distractions and keep users safe from harmful or inappropriate content.
Usage Reporting
Usage Reporting
Track how much time each user spends online, broken down daily, weekly, and monthly.
Time Limits and Restrictions
Time Limits and Restrictions
Schedule internet “down” times for certain devices or user profiles.
Getting started with ConnectIQ
Need help getting started? Check out our videos and user guide for step-by-step help with ConnectIQ.
*Premium Wi-Fi and the Pioneer ConnectIQ app require Pioneer-provided equipment. Included at no additional charge with residential fiber plans of 500 Mbps and higher, residential DSL plans priced at $50/month, and select residential legacy or bundled plans where Premium Wi-Fi was included at the time of enrollment. Availability and inclusion may vary by plan. Available for $12.95/month on other residential plans. Business services: $12.95/month. Equipment remains property of Pioneer. Repairs and replacements due to normal use or malfunction are covered. Damage due to misuse, abuse, water, or accidents will result in replacement charges and applicable service fees. Additional mesh units are $5/month per unit. Customer-owned equipment is not supported and may result in installation or service charges. Service calls due to customer setup, wiring, or placement issues may incur standard fees. Inside wiring not directly connected to the router is not included unless subscribed to NetProtect. Upon service disconnection, all Pioneer-provided equipment must be returned within 30 days. Failure to return equipment will result in charges equal to the current retail value.If equipment was already installed at the residence at the time service was activated, it must remain at the location upon move-out. Failure to leave equipment may result in additional charges or fees.
Have any questions?
Check out our support page or feel free to contact us!