Enhanced Parental Controls*
Enjoy peace of mind while the kids are online by setting screen limits, blocking harmful or inappropriate content, and more—all from the ConnectIQ app.
You set the boundaries. We help you keep them.
When subscribed to Premium Wi-Fi and using the ConnectIQ app, Enhanced Parental Control with allows you take various protective actions right from the app. These include pausing the internet connection for individual devices, blocking and filtering content and applications, and scheduling specific times of day during which internet and application usage is limited or blocked for individual users.
With the ConnectIQ App…
Create and enforce online rules
From blocking apps, websites, and swaths of content, to setting time limits and prioritizing devices, you can set the rules you want—and rest easy knowing they’ll be enforced.
Content Filtering
Block access to specific websites that fall into 15 predefined categories to minimize distractions and keep users safe from harmful or inappropriate content.
Usage reporting
Track how much time each user spends online, broken down daily, weekly, and monthly.
Time limits and restrictions
Schedule internet “down” times for certain devices or user profiles.
With the ConnectIQ App…
Create and Enforce Online Rules
Create and Enforce Online Rules
From blocking apps, websites, and swaths of content, to setting time limits and prioritizing devices, you can set the rules you want—and rest easy knowing they’ll be enforced.
Content Filtering
Content Filtering
Block access to specific websites that fall into 15 predefined categories to minimize distractions and keep users safe from harmful or inappropriate content.
Usage Reporting
Usage Reporting
Track how much time each user spends online, broken down daily, weekly, and monthly.
Time Limits and Restrictions
Time Limits and Restrictions
Schedule internet “down” times for certain devices or user profiles.
Getting started with ConnectIQ
Let’s get you started with ConnectIQ! For help and tutorials, check out our videos and user guide below.
*Premium Wi-Fi and the Pioneer ConnectIQ app require Pioneer-provided equipment. Included at no additional charge with residential fiber plans of 500 Mbps and higher, residential DSL plans priced at $50/month, and select residential legacy or bundled plans where Premium Wi-Fi was included at the time of enrollment. Availability and inclusion may vary by plan. Available for $12.95/month on other residential plans. Business services: $12.95/month. Equipment remains property of Pioneer. Repairs and replacements due to normal use or malfunction are covered. Damage due to misuse, abuse, water, or accidents will result in replacement charges and applicable service fees. Additional mesh units are $5/month per unit. Customer-owned equipment is not supported and may result in installation or service charges. Service calls due to customer setup, wiring, or placement issues may incur standard fees. Inside wiring not directly connected to the router is not included unless subscribed to NetProtect. Upon service disconnection, all Pioneer-provided equipment must be returned within 30 days. Failure to return equipment will result in charges equal to the current retail value.If equipment was already installed at the residence at the time service was activated, it must remain at the location upon move-out. Failure to leave equipment may result in additional charges or fees.
Have any questions?
Check out our support page or feel free to contact us!