Phone Number Porting Info & Authorization By checking the Port Authorization Agreement checkbox, you acknowledge that you are the responsible billed party for the Phone Number(s) submitted on the form (Your Phone Numbers), and that you authorize Pioneer Connect to act as your representative or agent for the purpose of transferring Your Phone Number(s) to Pioneer Connect. Additionally, you authorize Pioneer Connect and your Current telecommunications Service Provider to share appropriate billing information as necessary, and to manage the process for the transfer of Your Phone Number(s) to Pioneer Connect. After the Port is successful, you will no longer be able to use your Ported Phone Number(s) with your current Service Provider, and you will be responsible for payment of all outstanding charges including any fees that may be assessed by your current Service Provider for canceling service. You are indicating your understanding of the porting process as described above and of all charges that may be due and payable to your current Service Provider resulting from Porting your Phone Number(s) to Pioneer Connect. DO NOT CANCEL SERVICE WITH YOUR CURRENT SERVICE PROVIDER UNTIL AFTER YOUR PHONE NUMBER(S) HAS BEEN SUCCESSFULLY "PORTED" TO YOUR NEW WIRELESS SERVICE. If you Cancel Service with your Current Service Provider prior to successfully Porting your Phone Number(s) to your New Wireless Service Provider, you risk losing your Phone Number(s). After the Port is successful, you will no longer be able to use your Ported Phone Number(s) with your Old Service Provider, you will be required to contact your Old Service Provider to cancel service or acquire new phone numbers, and you will be responsible for payment of all outstanding charges including any fees that may be assessed by your Old Service Provider for canceling service. [Upon submission of your order, you will be provided with an order confirmation online and to the email address provided with this order. The confirmation will provide simple instructions to check the status of your order. If you are purchasing a new phone from Pioneer Connect, you should wait to receive your New Phone prior to Port completion so that service is not disrupted with your Old Service provider. Once you receive your phone, your Phone Number(s) should be Ported within 24 hours and you will be provided with contact information to check the status of your scheduled port request. We will contact you in the event that your number cannot be Ported, will offer you alternative options for activating service. Checking the box above indicates your understanding of the porting process and all charges that may be due and payable to your Old Service Provider resulting from Porting your Phone Number(s) as described above. For BYOD customers (applicable to Pioneer Connect (v) customers only): If you are bringing your own device to use with your Pioneer Connect (v) Service under Pioneer Connect’s BYOD policy, please be aware that Pioneer Connect makes no guaranty, representation, warranty, or other assurance with respect to your device. It is possible that the porting process may fail or be delayed due to issues with your device. Pioneer Connect is not responsible for any such failure or delay, and you assume all risk with respect to the porting process, including without limitation the risk of losing your ability to use your current phone number with your current service and with your Pioneer Connect (v) Service. Pioneer Connect does not offer support in respect of any device you bring under the BYOD policy. You are responsible for all charges under your current service and under your Pioneer Connect Service, regardless as to whether or not the port process is successfully completed.

Pioneer internet service is required for Pioneer mobile services. Prices are effective as of 10/1/2024 and are subject to change. Additional charges may apply, including equipment, international/roaming, taxes, fees, and other charges. A maximum of 10 lines is allowed per account. Single line rates are $35/month for the Unlimited plan and $15/month for the By the Gig plan. Automatic payment and paperless billing are required, and a valid email address is needed. Data speed restrictions apply: After 5 GB for the By the Gig plan or 30 GB for the Unlimited plan, speeds are reduced to 256 Kbps. Hotspot speeds are reduced to 600 Kbps after 5 GB. Pioneer is not liable for service disruptions or interruptions. A $25 rate increase per line will be applied if Pioneer internet is disconnected. Service is available only in the State of Oregon. If customer moves out of the State of Oregon, customer will be required to Port their line(s) to another provider. Coverage may be limited in some areas. There is no rollover data. The service includes mobile data, voice, texts, and SMS. No early termination fees apply. For device payment plans, full payment is due upon service termination. Customers are responsible for any accrued charges upon cancellation. Service may be subject to credit check. A one-time $25 activation fee per line will be charged. For a complete copy of Pioneer's Mobile Terms and Conditions, visit our Mobile Legal page.