Network Security*
Get 24/7 monitoring and protection against the latest cyber threats.
You have locks on every door and window…but not your network?
When subscribed to Premium Wi-Fi, ProtectIQ Network Security proactively monitors network traffic coming into your home, automatically blocking anything that looks suspicious. This service runs 24/7 in the background, blocking any unwanted sources of traffic, and giving you true peace of mind.
With the ProtectIQ App…
Malicious website protection
ProtectIQ blocks any attempts to visit websites known to be malicious, so you can surf more securely.
Anti-virus and anti-ransomware inspection
Threats like cyberattacks, malware, viruses, and ransomware are stopped at the router—before they even reach your devices.
Lock down your business
From monitored access to Wi-Fi security cameras, if it’s connected, it’s protected against access by unauthorized users.
Security alerts
Get push notifications every time ProtectIQ detects and blocks a threat in your network.
With the ConnectIQ App…
Malicious website protection
Malicious website protection
ProtectIQ blocks any attempts to visit websites known to be malicious, so you can surf more securely.
Anti-virus and anti-ransomware inspection
Anti-virus and anti-ransomware inspection
Threats like cyberattacks, malware, viruses, and ransomware are stopped at the router—before they even reach your devices.
Lock down your smart home
Lock down your smart home
From baby monitors to Wi-Fi security cameras, if it’s connected, it’s protected against access by unauthorized users.
Security alerts
Security alerts
Get push notifications every time ProtectIQ detects and blocks a threat in your network.
Getting started with ConnectIQ
Let’s get you started with ConnectIQ! For help and tutorials, check out our videos and user guide below.
*Premium Wi-Fi and the Pioneer ConnectIQ app require a Certified Premium Wi-Fi Router. This service is $12.95 per month unless included in a bundled package. Pioneer retains ownership of all installed devices and is responsible for warranty coverage and replacement due to normal wear and tear, acts of God, or malfunctions. Damage or malfunctions caused by negligence, water damage, abuse, or accidents by the customer are not covered. In such cases, the customer must pay the current retail price for a replacement modem/router, along with standard hourly service and trip charges. Repairs or replacements of inside wiring that are not directly connected to the Broadband router (unless covered under a NetProtect subscription) are not included. Additionally, improper self-installation—such as incorrect connections, poor equipment placement, configuration errors, or other actions requiring an onsite service call—will result in standard hourly service and trip charges. If broadband service is disconnected, the customer must return the device within 30 days. Failure to do so will result in a charge equal to the retail price of the equipment. If a modem and router were already installed at the home/apartment when the customer moved in and service was activated, the equipment must remain at the location upon moving out and service disconnection. Failure to leave the equipment may result in additional charges or fees.
Have any questions?
Check out our support page or feel free to contact us!