Contact Us
Got a question or need help with an issue? We’d love to help you. Get in touch using one of the phone numbers below, email us, chat us, or stop by either of our offices in Philomath and Waldport.
Send Us A Message!
Fill out the form below, and we’ll get back to you as soon as we can.
Philomath Office
Address
1304 Main St.
Philomath, OR 97370
Hours
Monday–Friday 8:30am–4:30pm
Closed during lunch (12:00pm–12:30pm)
Waldport Office
Address
575 West Willow
Waldport, OR 97394
Hours
Monday–Wednesday 8:30am–4:30pm
Closed during lunch (12:00pm–12:30pm)
Note: this office is only open 3 days a week.
You’ve Got Mail!
Looking to send something Pioneer’s way? Our mailing address is:
Pioneer Connect
PO Box 631
Philomath, OR 97370
Contact Support
Holiday Closures 2025
Our offices are closed for the following holidays in 2025. If you need technical support, please call 1-866-929-1212.
New Years Day – January 1
Memorial Day – May 26
Fourth of July – July 4
Labor Day – September 1
Veterans Day – November 11
Thanksgiving – November 27 & 28
Christmas – December 25
Have any questions?
Check out our support page or feel free to contact us!